Most CRM platforms offer a basic package-which include only the essential functions of customer relationship management-as well as one or more full-feature packages, which include advanced capabilities like sales automation and customized reporting.Īccording to G2, there are 728 (!) CRM software solutions currently on the market. In other words, you have to multiply the base cost of your CRM by the number of people on your team who will be using it to calculate your total monthly CRM investment. How much does CRM cost?ĬRMs are generally priced per user, per month.
CRM can produce a massive return on investment over time, but it’s important for small business sales teams to choose a CRM that’s affordable from the start.
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